Testimony : A new website for Médecins Sans Frontières Logistique

Testimony : A new website for Médecins Sans Frontières Logistique

After a year of hard work, Médecins Sans Frontières Logistique is pleased to present our new website. The new site features both aesthetic and technical improvements, and is also fully responsive.

In 2016, Médecins Sans Frontières Logistique decided to redesign our institutional website. The idea was to create an institutional site that would bolster the image of Médecins Sans Frontières Logistique with the general public as well as our suppliers and partners. We also wanted to draw attention to the great work we do by providing visitors with quality, up-to-date, and reliable information. The project was preceded by the creation of a digital strategic framework, and was led by Emilie Hay – Communications Officer for Médecins Sans Frontières Logistique through an alternance programme.

After a year of hard work, does the result meet the expectations of the project team?

Yes, we are really happy with the result! We were able to combine technical features with graphic design and architectural requirements, which was no easy feat given that the original site dated from 2008. The strategic framework that was drafted in 2016 allowed us to clearly define the project scope. The rest of the work was based on a collaboration between our service provider, the IT support team, and staff. Of course, the website will keep evolving, but that's the purpose of website: to be dynamic, evolve, change, and grow!

What did you most appreciate about this project?

This project gave me the opportunity to work with a number of different people. A website can't be built in isolation, especially since Médecins Sans Frontières Logistique is part of a large movement. It was therefore critical to work with everyone, in order to understand their technical, creative, and IT requirements to better meet their needs. So I'd say that what I appreciated most was the trust placed in me by the project team, management, and employees.

What was most difficult?

As with all projects, there were highs and lows. The hardest thing was confronting mistakes we made and figuring out how to bounce back and keep the project moving forward, so as not to affect the team involved. 

What is your fondest memory?

My fondest memory is undoubtedly the benchmark that we created in Europe with Médecins du Monde, Médecins Sans Frontières France, Médecins Sans Frontières Belgium, and Médecins Sans Frontières Holland. Beyond the fact that I really enjoyed my travels, I was thrilled to be able to speak with others to hear their opinions and advice. This allowed us to question our preconceived ideas and improve our project. 

What are the website's new features?

The most significant new feature is the separation between institutional and operational information. Simply put, the site is a showcase for MSF Logistique that presents a great deal of institutional information. We have also set up a secure portal that gives our partners access to operational information. The second new feature is that we made the website responsive. It is now accessible via smartphones and tablets, which is more practical for people working in the field. 

What are the next steps for this project?

We're currently discussing several options. But the first thing is that we really want to bring the website to life.  The other related projects, the intranet and extranet, are more technical and require large investments both in terms of budgets and staffing.

Share :

Personal data

MSF Logistique strives to protect personal data. We undertake to ensure the best level of protection of your personal data in accordance with the applicable law and the "general data protection regulation".

Data processing organisation

The personal data collected on this Internet site are stored in a computer database by the data processing organisation:

MSF Logistique
3, rue du Domaine de la Fontaine  33700 Mérignac
+33 5 56 13 73 73

Purpose of data processing

Personal data are collected for:

  • sending e-mails in response to submitted contact forms,
  • processing responses to job offers and unsolicited applications,

Some data are collected automatically as a result of your actions on the site in order to measure numbers of visitors (number of pages looked at, number of visitors to the site, which products are consulted, etc.) or are necessary to prevent or resolve technical incidents.

Data collected

The personal data collected and processed include your surname, first name, title, e-mail address, telephone number, IP address, postal address, CV, cover letter, connection data.

We undertake to collect only the minimum quantity of data necessary for the correct operation of the service provided by this Internet site. Whether or not data are mandatory is indicated by the use of the word "Mandatory" (or an appropriate visual indication such as an asterisk or word in bold) or "Optional" beside relevant data-entry fields.

Length of time for which data are kept

Data are kept throughout the time that the service is being used and are then archived for an additional length of time related to the prescribed legal duration and to conservation for reasons strictly limited and authorized by law (payment, guarantee, disputes, etc.). When this period has expired, they are deleted.


The collected data are intended for our HR and IT departments.
They are also sent to the following third parties:

Location & hosting of the collected data

The collected data are hosted by the following service providers:

  • OVH, web host (location of data: France),
  • Google Analytics (analytics.google.com), audience measurement tool (location of data: Worldwide),

Right of access / Withdrawal of consent

You may withdraw consent at any time to the use of personal data that are not essential to correct use of the service provided by this Internet site by writing to RGPD@bordeaux.msf.org, requesting the withdrawal of data that you have communicated via the forms included in the site.

In order to conserve the confidentiality of your personal data, any request involving the application of your rights must include a certified copy of valid proof of identity (identity card or passport). In the absence of such a document your request will not be processed due to the lack of an adequate guarantee confirming the identity of the holder of the rights concerned.